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ISO 17020, accreditation process ensures that their certification practices are acceptable, typically meaning that they are competent to test and certify third parties, behave ethically and employ suitable quality assurance.
Among many others, the benefit of Implementing ISO 17020 are helps in reduction of complaints from the customers and is a proof for confirmation to the specified standards, Insurers gain accreditation to manage their own risk, Insurer provides lower premium to accredited organisations.
GCQ is committed to a fair and transparent complaint and appeal process in relation to our certification or services.
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