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ISO 17021 process ensures that their certification practices are acceptable, typically meaning that they are competent to test and certify third parties, behave ethically and employ suitable quality assurance.
Among many others, the benefit of Implementing ISO 17020 are-Uniformity in execution and reporting method for the people carrying out the activity, Reduced penalty in case of disputes, Meeting the accreditation requirements, Reduced customer complaints, Proof of conformity to specified requirements.
GCQ is committed to a fair and transparent complaint and appeal process in relation to our certification or services.
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